Release Date: March 2026

Components Updated:

• Main backend App: v5.2.0

  • Gen 1 apps

  • Web v1

• Clients:

  • WebV2 Application: v2.1.0

    • Gen 2 apps

  • Mobile: v7.2.0

    • Gen 1 and Gen 2 apps

• Web Admin (Admin V2): v1.2.0

This release introduces a new Approval Workflow system for Inspection apps, improvements to print layouts, and a range of bug fixes and user interface improvements across the platform.

This release does not impact existing Gen 1 applications.

All changes related to the Approval Workflow and Gen 2 stabilization apply only to Gen 2 Apps (standard, inspection, action apps). Existing Gen 1 apps are not impacted by any of these changes in this release.

Inspection apps can now support structured approval workflows.

This allows organizations to enforce review processes before inspections are finalized.

• Submit inspections for review

• QA validation and rejection

• Manager approval

• Inspection revision and resubmission

• Full approval history tracking

Typical flows may include:

• Inspector submission

• QA validation

• Manager approval

Each step can trigger notifications and enforce controlled transitions between inspection states.

• View inspection status during the review process

• View rejection details

• Revise and resubmit rejected inspections

• Compare inspection versions during review

• Review inspection data in read-only mode during approval

• Track approval history

The system supports automated notifications for:

• Inspector submission events

• QA validation decisions

• Manager approvals

• Review actions requiring attention

The previous release introduced the Gen 2 Standard Apps (beta). This release focuses on stabilizing the platform based on the first wave of customer feedback and support cases.

Print templates now provide more control over how data appears in generated documents.

• Select specific field metadata when inserting merge fields

• Improved handling of file and file list fields in printed reports

• Keyboard shortcut hints for better discoverability

• Improvements to table rendering in printed documents

Several areas of the platform received usability updates.

• Improved responsiveness for mobile and tablet screens

• Updated table and drawer layouts

• Improved consistency for read-only fields

• Enhancements to list builder and preview interfaces

• Reusable dialog and drawer components

• Mobile preview available in card detail views

• Fixed search issues in case lists when forms contain reference fields

• Fixed filtering behavior in list pages

• Fixed validation when updating records with incorrect status values

• Fixed issues with tag configuration loading

• Fixed validation for empty rich-text editor fields

• Improved tag filtering and color categorization

• Fixed required remark and media validation issues in certain recording scenarios

• Fixed generic error message when viewing cases without access permissions

Several fixes in this release address issues reported by customers through technical support.

• Inspection answer count issue in multiple choice fields –

• Score calculation issue when answered questions have zero score 

• Start inspection button visible without proper privilege 

• "No access" error shown when opening inspection 

• Record update accepted with incorrect status 

• SMTP configuration test button issue in APAC 

• Mobile language switching unexpectedly when offline 

• Required remarks and media validation issue in record app 

• Publishing issue when status fields changed in Admin 

• Action title display issue in Web V2 

This release focuses on 3 main areas:

1. ISO approval workflow

2. Gen2 Stabilizations 

   1. Enhancements: Better reporting through improved print layout controls

   2. Bug Fixes

3. Tech Support Tickets