Feature: Speech-to-Text

Overview

Speech-to-text, also known as voice recognition or speech recognition, is a technology that converts spoken words into written text, enabling people to use their voice instead of typing.

Currently, mobile users need to go through a few steps to activate the speech-to-text functionality from their phone's keyboard, which can be cumbersome for field workers who need to operate the app with their hands full or while wearing gloves. Adding a speech-to-text button directly on each text field of an application can provide a more streamlined and efficient way for users to input text data.

Objective

• Add a speech-to-text button directly on each text field of an application MOBILE ONLY

• It should support the current languages available in WizyVision MOBILE ONLY

• It should still work even when offline MOBILE ONLY

• The feature should accurately transcribe the user’s speech MOBILE ONLY

Implementation

• The speech-to-text button is available on text field, paragraph field, comment box, and search fields MOBILE ONLY

• Case creation/update MOBILE ONLY

  • The transcribed text should be editable before submitting the form 

  • The speech-to-text button should not be available when field have a scanner configured in it 

• Comment box and Search field

  • The transcribed text should be editable before submitting

• Add a button to show the offline support instructions through Zendesk MOBILE ONLY

Offline support instructions

1. Go to device Settings

2. Select Google

3. In the Google settings, select Settings for Google apps

4. Click Search, Assistant and Voice

5. Select Voice

6. Click Offline Speech recognition

7. Download your preferred language

   1. NOTE: Limited available languages only

• After downloading the preferred language, speech-to-text should work offline.

Known Limitations

• In order to use the feature offline, the user has to manually set it up in the device’s settings.

• Among the supported languages in WizyVision, the following are NOT supported for offline speech-to-text:

  • Bulgarian (bg)

  • Czech (cs)

  • German (ge)

  • Estonian (et)

  • Hungarian (hu)

  • Lithuanian (lt)

  • Latvian (lv)

  • Polish (pl)

  • Romanian (ro)

  • Slovakian (sk)

  • Ukrainan (uk)

• Offline support is limited by the capability of the particular OS / device. 

Related Resources

• WIB-23: Add speech-to-text button on mobile

• WV-3132: [mobile] As a user, I want to access the Speech to text functionality to fill up a field using voiceDone  

• speech_to_text | Flutter package 

• Signature Field and Speech-To-Text 

• https://support.wizyvision.com/hc/en-us/articles/14648795699863